First Step Program – FSP 

The FSP program supports individuals with service navigation, case management, informational workshops and employment support such as volunteer experiences and digital literacy groups. The FSP provides individuals a central access point to take the first step toward their goals.. 

Service Navigation

System navigation is available both virtually and in person. Service navigation can be anonymous, meaning no personal information is required until you are ready to share. This service can help individuals determine what support is needed from WCYR and other community partners, provide referrals and assist in reaching out to community services. *Service navigation can be anonymous.

Drop-in service navigation support is available on Mondays and Fridays from 9:30 am to 3:00 pm at our office in Newmarket (#207-16775 Yonge Street, Newmarket ON)

Case Management

Case management is available to individuals who would like the staff member at WCYR to assist them hands-on by following up with individuals, following up with referrals and providing guidance for the next steps. Case management cannot be completed anonymously. 

Informational Workshops

Informational workshops will be provided throughout the year. Please see the schedule below for upcoming workshop dates. Workshops can be attended anonymously. 

Workshop topics that will be delivered include:

  • Gender-based violence workshops

  • Introductory life skills and women's wellness workshops

  • Employment readiness workshops

Employment Support

Volunteer opportunities to build transferable workplace skills

Volunteer placement opportunities are currently available in partnership with Abuse Hurts. Individuals can volunteer within Abuse Hurt's storefront to gain work experience, enhance soft skills, and build professional networks. Volunteer opportunities in other fields will soon be available. This service cannot be anonymous. Registration is required with the FSP staff.

Digital Skills Literacy Program

A one-week digital literacy program Point, Click, Connect, presented by Job Skills, will be held twice yearly. Pre-registration is required with the FSP staff.

In this program, individuals will learn the following skills:

  • Computer Basics, Introduction to Windows

  • Basic Communication on Email and Social Media

  • Internet: Searching, Sharing, Google Drive

  • Internet Safety: Privacy and Security, Online Shopping

  • Networking and Job Searching Online

  • Microsoft Word and Excel

The Digital Skills Literacy Program eligibility requirements:

  • York Region Residents

  • Over 18 years of age

  • Indigenous, low-income, seniors, persons with disabilities, and newcomers

Program Contact

Women’s Centre of York Region
Anika Bisnauth, Community Service Navigator
905-853-9270 anikab@wcyr.ca

This program is funded by the province of Ontario

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